The supervised hours are location-specific. Please verify the respective location (supervised hours) on our website www.k-fit.ch.

You do not necessarily have to buy a subscription during the registration times (business hours), but you are also welcome to do so online at the following link: https://k-fit-ch.perfectgym.com/ClientPortal2/#/Registration

The badge will arrive by A Mail 2-3 working days after the subscription has been purchased.

K-Fit has been officially recognized by health insurance companies since December 2023. The member can submit the confirmation of registration to the health insurance company to have part of the costs reimbursed. Otherwise, you can request a health insurance confirmation by email at [email protected].

No, the membership fees including the one-off enrolment fee must be paid in advance, otherwise the badge for access to the gym will not be active. Membership fees can be paid online in the customer portal under "Profile" and then "Payments". If there is a payment arrears, the membership fees can be paid online and the member will receive a payment confirmation by e-mail. The badge for access to the gym will then be activated automatically. In the case of bank transfer, please send an email to [email protected] so that access can be activated manually.

If the payment process has been cancelled, your membership has still been completed. You will receive our account details by e-mail. If you cannot find them, check your spam folder or log in to the customer portal (https://k-fit-ch.perfectgym.com/ClientPortal2/#/Login) and follow the instructions. The payment must be triggered before the subscription starts, otherwise the badge will not be active.

You can find your outstanding instalments under the "Payments" tab in the customer portal. You can select them there and click on the "Pay" button to go to the online payment page. You can also pay monthly instalments in advance.

K-Fit does not send out invoices. Members are asked to pay their membership fees online in the customer portal under "Profile" and then "Payments". After successful online payment, the member receives a payment confirmation by e-mail. To the customer portal: https://k-fitch.perfectgym.com/ClientPortal2/#/Login

You will automatically receive an activation link by email as soon as your membership starts. You can then use this to activate access to the K-Fit app. The access data is the same as for the customer portal. Please note that if you buy a subscription online, the 3-day lead time applies. This means that you will not receive access to the K-Fit app immediately after registration, but only when your membership starts.

Log in to the customer portal. Then go to "Shop" and then "Training" and add the desired service to your shopping basket and pay online. You will then have a quota which you can utilise under "Book" and then "Personal training". Please make sure that you select the correct club, then you can book the trainer and the desired date by clicking on "Book now". The member and the trainer will then receive a confirmation for this appointment and it is binding. The appointment can be cancelled or postponed at least 24 hours in advance.

A guided introductory training session costs 49.00/h and can be carried out with up to 2 people at the same time (you only have to pay once). If the 60 minutes are exceeded, it is at the trainer's discretion whether this must be paid for in full.

The car park situation depends on the location. In Worben, all car parks can be used. The car parks in Niederwangen are marked. In Thun there are only a few outdoor car parks (blue zone). In Belp there are outdoor car parks and approx. 20 more in the car park will follow. The customer parking spaces provided by K-Fit may only be used by members while they are at the centre. The fitness centre reserves the right to tow away the vehicle for a fee if the parking spaces are occupied beyond this time.

Additional products are credited to the badge immediately after payment.

No. Accompanying persons, including children and animals, are not permitted.

There is a lost property box in the centres. Otherwise, please contact customer service.